Find the right job at mitcaps.

Even in corona times, we continue to grow and expand our teams in all divisions. Network with the best and find the right, individual start at mitcaps for you. Shape your career yourself and mitcaps together with us.

Senior Network Engineer (m/f/d) - Focus on Cisco

Are you an absolute Cisco expert and are you an expert when it comes to configuring creative and technically innovative VPN solutions for our customers? Then you've come to the right place, because our focus is on the optimal technical solution for our customers!

As a Senior Network Engineer, you will be responsible for the technical implementation of our complex customer networks and provide support in the sales, implementation and support processes in a medium-sized ICT company from A-Z.

Does that sound exciting? Then apply now as Senior Network Engineer (m/f/d) – Focus on Cisco

Location Mainz

This is what you can expect with us:

  • You take on project responsibility in the presales phase, especially in recording and evaluating customer requirements.
  • You lead workshops and present our solutions confidently on site or via Webex to our national and international customers.
  • You independently conceptualise and design our complex network solutions as well as WAN, remote access, VoIP and security services.
  • You implement and fully document the infrastructures and solutions used.
  • You will take the lead on projects in problem analysis and follow-up on escalations.
  • In addition, as 3rd level support, you will support colleagues from 1st & 2nd level support in troubleshooting our customer networks and thus ensure smooth operation, management and administration within the framework of SLAs.
  • You keep up to date with innovative new network technologies and evaluate and assess them for use in our customer solutions.
  • After successful onboarding, you will work actively in the rolling on-call system.

What we offer you:

  • Innovative ICT technologies and a Cisco Lab for solution design and further training.
  • A modern, creative and flexible working environment
  • Feedback, training and coaching for your individual professional and personal development
  • Access to training tools and documentation as well as technical sparring and knowledge transfer with the engineering team
  • Attractive salary
  • Company pension scheme
  • Flexitime arrangements
  • Job security
  • Participation in varied team events (company run, barbecue, joint lunches, kick-off, Christmas party, etc.)
  • International environment where German and English are part of everyday office life

Your qualifications:

  • Studies in the fields of computer science, communications engineering or a comparable education with several years of experience.
  • Several years of professional experience in the carrier environment
  • Very good understanding of operational processes and organisational structures
  • Sound knowledge of the Cisco product range and certification (e.g. CCNA, CCNP)
  • Your strengths include in-depth knowledge of routing, switching, troubleshooting, VPN, MPLS, network security, Ethernet and network services.
  • German language skills at native speaker level and very good English skills. Able to provide guidance to customers and partners in both languages
  • Ability to explain challenging and complex technical problems and solutions
  • Interest in independently acquiring new market and technology knowledge

Interested in long-term cooperation? Then we look forward to hearing from you!

Starting date: immediately

Simply send your application documents to jobs(at)mitcaps.de (maximum 6 MB), stating your desired salary and earliest starting date.

IT Administrator (m/f/d) - Internal Systems

Are you an absolute IT all-rounder and do you know your way around Linux as well as Windows Active Directory and Clients? Then you've come to the right place, because we're looking for a competent generalist who likes to roll up their sleeves and get down to business! As an IT administrator for our internal systems, you will be the first point of contact for our employees, administer our complete system landscape from A to Z in a medium-sized ICT company and support our NOC team when there is a lot of work to be done. mitcaps is one of the leading Virtual Network Operators (VNO) in Germany and specialized in worldwide site networking - and is looking for new talents for our location in Mainz!

Does this sound exciting? Then apply now as IT Administrator (m/f/d) - Internal Systems

Location Mainz

This is what you can expect with us:

  • You will support all internal applications as well as user systems, in particular monitoring and ticket systems, databases, ERP, etc.
  • You will support our users, i.e. employees, both remotely (via Webex) and on-site and our client systems, especially Windows notebooks, iPhones and Cisco VoIP telephony
  • You will provide ambitious support in the Network Operation Center to support our client systems.
  • You will handle trouble tickets, initiate initial analysis and perform standardized resolution actions.
  • You document the support procedures, the solutions in the internal knowledge base.
  • You perform specialist tasks and small projects, such as installations in our data centers.
  • You support the team in onboarding and training new colleagues.
  • After successful onboarding, you will actively participate in the rolling on-call system.

What we offer you:

  • Innovative ICT technologies and a Cisco Lab for solution design and training.
  • A modern, creative and flexible working environment
  • Feedback, training, coaching for your individual professional and personal development
  • Access to training tools and documentation as well as technical sparring and knowledge transfer with the engineering team
  • Attractive salary and job security
  • Company pension plan
  • Flexitime agreements
  • Participation in varied team events (company run, barbecue, joint lunches, kick-off, Christmas party, etc.)
  • International environment, where German and English are part of everyday office life

Your qualifications:

  • Very good knowledge of Microsoft operating systems and MS Office applications.
  • Basic understanding of server admin in the area of Linux/Windows Server 2012/2016, Active Directory, WAN network infrastructure and practical knowledge of common software and hardware.
  • German language skills at native level and good English skills.
  • Distinct independent and structured way of working are among your strengths
  • Team player mentality and high result orientation
  • Enjoy solving technically challenging problems

Do you want to develop further? We are looking forward to hearing from you!
Start: immediately

Simply send your application documents, stating your desired salary and earliest starting date, to jobs@mitcaps.de (maximum 6 MB).

Professional network engineer (m/f/d)

Are you a network engineer with total dedication and would like to develop further in the complex and technically challenging environment of hybrid WAN networks? Then you've come to the right place, because our focus is on the optimal technical solution for our customers!

As a Professional Network Engineer, you will resolutely implement our technically complex WAN solutions for our customers and support the sales, implementation and support processes in a medium-sized ICT company from A-Z.

Does that sound exciting? Then apply now as Professional Network Engineer (m/f/d) - focus on Cisco

Location Mainz

This is what you can expect with us:

  • You will design and implement our network solutions for WAN/VPN, VoIP and security.
  • During the presales phase, you will evaluate customer requirements, create performance and solution designs and advise our customers.
  • You will act as a competent interface between customers, service providers and partners.
  • You will look after and optimise the security infrastructure (clients, servers, networks).
  • In the event of a fault, you will analyse and implement ambitious solutions within the agreed service levels.
  • You actively support our NOC team in first and second level support.
  • You create performance reports and RFOs (Reason for Outages) and work closely with the account management team.
  • After successful onboarding, you will work directly in the rolling on-call system.

What we offer you :

  • Innovative ICT technologies and a Cisco Lab for solution design and training.
  • A modern, creative and flexible working environment
  • Feedback, training, coaching for your individual professional and personal development
  • Access to training tools and documentation as well as technical sparring and knowledge transfer with the engineering team
  • Attractive salary
  • Company pension scheme
  • Flexitime arrangements
  • Job security
  • Participation in varied team events (company run, barbecue, joint lunches, kick-off, Christmas party, etc.)
  • International environment where German and English are part of everyday office life

Your qualifications:

  • Degree in computer science, communications engineering or comparable training with practical experience, ideally in the ICT environment.
  • Comprehensive Cisco know-how in IP networks, VPN, IPSec, MPLS, QoS, etc. are among your strengths.
  • Knowledge of routing, switching and troubleshooting in complex network infrastructures
  • Experience in dealing with ticket and monitoring systems, as well as Linux server administration and MS Windows servers
  • Successful Cisco certification (CCNP Routing & Switching or CCNP Service Provider)
  • German language skills at native level and very good English skills
  • Hands-on mentality, analytical mindset, reliability and an above-average service orientation

Interested in long-term cooperation? We look forward to hearing from you!

Starting date: By arrangement

Simply send your application documents to jobs(at)mitcaps.de (maximum 6 MB), stating your desired salary and earliest starting date.

Service Desk Agent (m/f/d) - Networks

Do you like to roll up your sleeves to solve technical customer problems quickly and easily? Then you've come to the right place, because our focus is on the customer!

As a Service Desk Agent, you actively manage the troubleshooting of our customer networks, follow the operations processes from A to Z in a medium-sized ICT company and independently take on challenging projects.

Does that sound exciting? Then apply now as Service Desk Agent (m/f/d) - Networks

Location Mainz

This is what you can expect with us:

  • You will record and prioritise customer enquiries and faults in our ticket system (first level support).
  • You coordinate and distribute the tickets in the team and keep track of the processing.
  • You initiate and control necessary escalations within the framework of SLAs (Service Level Agreements) and resolutely follow them up.
  • You communicate with German and international customers, partners and carriers by e-mail and telephone.
  • You support the engineering team in projects and problem analyses in an amibitionated manner.
  • You actively contribute your ideas and support the implementation of jointly agreed optimisation measures (tools, procedures and processes).
  • You document independently and update existing documentation.
  • After your successful onboarding, you will actively work in the rolling on-call system.

What we offer you:

  • Innovative ICT technologies and a Cisco Lab to try out and learn.
  • A modern, creative and flexible working environment
  • Feedback, training (internal/external), coaching for your individual professional and personal development
  • Access to training tools and documentation as well as live knowledge transfer from the engineering team
  • Regular team events (kick-off trip, company run, barbecue, joint lunches, Christmas party, etc.)
  • Attractive salary with special allowance for on-call service
  • Good accessibility by public transport
  • International environment where German and English are part of everyday office life

Your qualifications:

  • Completed technical IT training or studies or comparable experience
  • You count knowledge of ticket and monitoring systems among your strengths.
  • Cisco know-how in routing, switching, troubleshooting, VPN, MPLS and IPSec advantageous
  • Communication and coordination skills and team player mentality
  • German language skills at native speaker level as well as very good English skills. You can instruct customers and suppliers in both languages.

Do you want to develop further? Then we look forward to hearing from you!

Starting date: immediately

Simply send your application documents to jobs(at)mitcaps.de (maximum 6 MB), stating your desired salary and earliest starting date.

Pre-Sales Support (m/f/d) - Focus on Cisco

Do you see yourself as the perfect interface between sales, engineering and the customer and do you like when it comes to creating creative and technically innovative VPN designs for our customers? Then you've come to the right place, because our focus is on the customer! As a pre-sales support engineer, you will actively manage the design of our complex customer networks, track the sales and implementation processes from A to Z in a medium-sized ICT company and evaluate technical innovations on the market.

Does that sound exciting? Then apply now as Pre-Sales Support (m/f/d) - Focus on Cisco

Location Mainz

This is what awaits you with us:

  • As a sales partner, you will be responsible for the technical proposal part (design, architecture, infrastructure) in the acquisition process.
  • You create and deliver technically challenging customer presentations (on-site or via Webex) in both German and English.
  • In the pre-sales phase, you take over the recording as well as the evaluation of customer requirements and the creation of service descriptions to define the project scope.
  • You are the central technical contact during the implementation phase for our customers in the area of network solutions and ambitiously support our project management team at the interface in all design and infrastructure issues.
  • Even after successful implementation, you are the first contact person for our Network Operation Centre in case of technical problems.

What we offer you:

  • Innovative ICT technologies and a Cisco Lab for solution design and further training.
  • A modern, creative and flexible working environment
  • Feedback, training and coaching for your individual professional and personal development
  • Access to training tools and documentation as well as technical sparring and knowledge transfer with the engineering team
  • Attractive salary
  • Company pension scheme
  • Flexitime arrangements
  • Job security
  • Participation in varied team events (company run, barbecue, joint lunches, kick-off, Christmas party, etc.)
  • International environment where German and English are part of everyday office life

Your qualifications:

  • A technical degree or training in the field of system integration or comparable practical experience.
  • Sound Cisco and VPN knowledge as well as successful certification (e.g. CCNA, CCDA)
  • The ability to identify and understand complex business and IT requirements, to derive solution approaches from them and to present their benefits to our customers
  • Knowledge of the ICT market and competition
  • You are able to communicate complex technical issues and solutions in an understandable way to a layperson.
  • Your strengths include a native level of German and a very good command of English. You can communicate confidently and confidently in both languages with customers and partners.

Do you want to develop further? We look forward to hearing from you!

Starting date: immediately

Simply send your application documents to  jobs(at)mitcaps.de (maximum 6 MB), stating your desired salary and earliest starting date.

Sales representive / Direct Sales Manager (m/f/d)

We are looking for support also in times of Corona!

To strengthen our team we are looking for a

Sales Representative/Direct Sales Manager (m/f/d)

Location Mainz

Here you will achieve great things:

  • Independently take over the planning and implementation of our services in direct sales Germany
  • Active acquisition of new customers and expansion of relationships with partners and suppliers based on CRM research
  • Independently preparing presentations and customer presentations and conducting customer meetings, as well as presentations and telephone conferences
  • Establishing and maintaining existing trusting customer and partner relationships
  • Independent negotiation of business deals and support in the preparation of contract documents

This is what we offer you:

  • International teams and projects
  • Internal and external training and coaching
  • Attractive salary with variable salary components
  • Company pension scheme, performance bonuses and special benefits
  • Participation in varied team events (e.g. kick-off trips, company run, barbecues, joint lunches)
  • Modern and creative working environment incl. flexitime agreements
  • Motivating personnel development oriented towards common goals
  • Good accessibility and parking facilities

What you bring with you:

  • A degree in economics or comparable training with several years of professional experience in direct sales management, ideally in the ICT service environment.
  • Very good rhetorical skills and knowledge of German at native speaker level as well as good knowledge of English
  • Very good MS Office skills (focus on Excel and PowerPoint)
  • Interest in services that are difficult to explain and willingness to familiarise yourself with the market and innovative technologies
  • You work independently and in a structured manner, also in a team

Interested in expanding an exciting market niche? We look forward to hearing from you!

Starting: immediately

Simply send your application documents to jobs(at)mitcaps.de (maximum 6 MB), stating your desired salary and earliest starting date.

Trainee (m/f/d) - Project Management

You are an organizational talent and meeting deadlines is one of your strengths? Then you are exactly right with us, because with our trainee program you will take on responsibility from the very beginning, actively work with us and get to know the tasks of a project manager. In addition, you will gain insights into all other relevant departments of mitcaps. mitcaps is one of the leading Virtual Network Operators (VNO) in Germany and specialized in worldwide site networking - and we are looking for new talents!

Does this sound exciting? Then apply now as Trainee (m/f/d) in Project Management

Location Mainz

This is what awaits you with us:

  • In 18 months, you will get to know all relevant divisions of mitcaps: Sales, Network Operation Center, etc.
  • Taking into account customer requirements, you will support us in the planning and realization of international ITC projects up to the implementation stage.
  • You learn project management methods and tools and apply them actively
  • You will take on responsibility for initial sub-projects
  • After successful completion of the trainee program, a career as a project manager at mitcaps is open to you.
  • The big plus? You will get to know the everyday life of a project manager and expand your professional, methodical and social skills through various trainings.

This is what we offer you:

  • A valuable, practical training station after your studies!
  • Attractive salary and job security
  • A modern, creative and flexible working environment
  • Feedback, training and coaching for your professional and personal development
  • Active support from a mentor
  • International team cooperation and projects
  • Participation in varied team events (company run, barbecue, joint lunches, kick-off, Christmas party, etc.)
  • Good accessibility and parking facilities

Your qualifications:

  • Completed studies, preferably with a focus on business administration/economics, computer science or information science.
  • Interest in networked work and entrepreneurial processes.
  • Good knowledge of project management tools and the MS Office package.
  • Communication talent, result-oriented approach, flexibility and high self-motivation
  • Fluent negotiation skills in English and communication skills in German at a very high level
  • Planned, structured and deadline-oriented way of working

Interested in long-term cooperation? Then we look forward to hearing from you!
Starting date: by arrangement

Please send your application documents including your desired salary and earliest starting date to jobs(at)mitcaps.de (maximum 6 MB).

    Intern (m/f/d) - HR Talent Management & Recruiting

    Are you passionate about recruiting and you like to take part in job interviews? Then you've come to the right place: in the thick of things instead of just being there! You will support us in all aspects of talent management, get to know the recruiting processes from A to Z in a medium-sized ICT company and take on small projects independently.

    Does that sound exciting? Then apply now as Intern (m/f/d) HR - Talent Management & Recruiting

    Location Mainz

    This is what you can expect with us:

    • You will support the HR team in all tasks related to talent management and recruiting.
    • You will create texts, photos and images for job advertisements and our ad posts, both in social media and on job portals.
    • You work closely with the individual departments to recruit new colleagues for mitcaps.
    • You bring in your ideas and implement them together with us
    • You are enthusiastic about all other HR topics, e.g. employer branding and HR admin, and support the team in all tasks of the varied daily business.

    What we offer you:

    • A modern, creative and flexible working environment
    • Feedback, training and coaching for your individual professional and personal development
    • Fair salary
    • Opportunities for further employment after graduation
    • An international environment where German and English are part of everyday office life

    Your qualifications:

    • Current Master's degree (or advanced Bachelor's degree) in the field of economics, business psychology, human resources management or a comparable subject area.
    • First practical experience in similar fields and ideally Typo3 knowledge
    • Team player mentality with a communicative, self-confident manner
    • Confident handling of MS Office and social media affinity (Insta, Facebook etc.)
    • Business fluent in German and English

    Start & duration: from October 2021 for ideally 6 months, minimum 4 months.

    Interested? We look forward to receiving your application at jobs(at)mitcaps.de (maximum 6 MB).

    Intern (m/f/d) HR - Social Media & Employer Branding

    Do you know your way around social media? Then you've come to the right place: in the thick of things instead of just being there! You will support us in all topics related to social media and communication, actively work on all employer branding measures in a medium-sized ICT company and independently take on small projects.

    Does that sound exciting? Then apply now as Intern (m/f/d) HR Social Media and Employer Branding 

    Location Mainz

    This is what you can expect with us:

    • You will support the HR team in the entire spectrum of employer branding tasks.
    • You will be actively involved in HR marketing measures, e.g. communication via our social media sites and their further development.
    • You create texts, photos and images for our branding materials and our careers page.
    • You will work very closely with the Sales & Marketing team and the management.
    • You bring in your ideas and implement them together with us.
    • You are enthusiastic about all other HR topics, e.g. recruiting and HR admin, and support the team in all tasks of the varied daily business.

    What we offer you:

    • A modern, creative and flexible working environment
    • Feedback, training and coaching for your individual professional and personal development
    • Fair salary
    • Opportunities for further employment after graduation
    • An international environment where German and English are part of everyday office life

    What you bring with you:

    • Current Master's degree (or advanced Bachelor's degree) in the field of economics, business psychology, human resources management or a comparable subject area
    • First practical experience in similar areas of responsibility and ideally Typo3 knowledge
    • Team player mentality with a communicative, self-confident manner
    • Confident handling of MS Office and social media affinity (Insta, Facebook etc.)
    • Business fluent in German and English

    Start & Duration: from August 2021 for ideally 6 months, min. 4 months

    Interested? We look forward to receiving your application via jobs(at)mitcaps.de (maximum 6 MB).

    Intern (m/f/d) - Sales & Marketing

    Are you passionate about marketing and would you like to prove your sales talent? Then you've come to the right place: in the thick of things instead of just being there! You will support us in all aspects of account management, get to know the sales and marketing processes from A to Z in a medium-sized ICT company and take on small projects independently.

    Does that sound exciting? Then apply now as Intern (m/f/d) - Sales & Marketing

    Location Mainz

    This is what awaits you with us:

    • You will support our sales team in looking after our existing national and international customers.
    • Together with our account management team, you will be responsible for creating offers for our customers and following them up until the order is placed.
    • You support the team in the acquisition of new customers as well as in the varied tasks of the daily business and thus gain a comprehensive insight into the cooperation with international customers, suppliers and partners.
    • You will assist in marketing with the planning, preparation and implementation of sales-related tasks, such as customer events and mailings.
    • You contribute your ideas and implement them together with us.

    What we offer you:

    • A modern, creative and flexible working environment
    • Feedback, training and coaching for your individual professional and personal development
    • Fair salary
    • Opportunities for further employment after graduation
    • An international environment where German and English are part of everyday office life

    Your qualifications:

    • Master's degree in progress (or advanced Bachelor's degree) in the field of economics, business psychology, marketing or a comparable subject area
    • First practical experience in similar fields and ideally Typo3 and CRM knowledge
    • Team player mentality with a strong communicative, self-confident manner
    • Confident handling of MS Office and social media affinity (Insta, Facebook etc.)
    • Business fluent in German and English

    Start & Duration: immediately for approx. 6 months

    Interested? We look forward to receiving your application at jobs(at)mitcaps.de (maximum 6 MB).

    Intern (m/f/d) - Network Engineering & Operation Center

    Are you passionate about ICT and have always wanted to configure Cisco routers? Then you've come to the right place: in the thick of things instead of just being there! You actively support us in all topics related to network engineering, get to know the operations processes from A to Z in a medium-sized ITC company and independently take on small projects.

    Does that sound exciting? Then apply now as Intern (m/f/d) - Network Engineering & Operation Center

    Location Mainz

    This is what you can expect with us:

    • You monitor our internal networks and applications as well as our customer networks with the help of our management and monitoring systems.
    • You actively work in 1st-level support and troubleshooting in our Network Operation Centre.
    • You support the engineering team in the design, implementation and operation of our international network solutions
    • In ongoing customer projects, e.g. VPN installation, VoIP migration, etc., you will contribute your know-how directly and learn from our experienced network engineers
    • You take on small projects independently and support the set-up, maintenance and further development of internal IT systems and databases.

    What we offer you:

    • Innovative ICT technologies and a Cisco Lab to try out and learn in.
    • A modern, creative and flexible working environment
    • Feedback, training and coaching for your individual professional and personal development
    • Access to training tools and documentation as well as live knowledge transfer from the engineering team
    • Fair salary
    • Individual opportunities for further employment after graduation
    • International environment where German and English are part of everyday office life

    Your qualifications:

    • Advanced studies in the field of computer science or communications engineering with ideally first practical experience
    • Knowledge of CISCO-based networks, Linux, mySQL, Windows Server and Desktop (WIN 2008/2012 R2 Server, WIN 7/10, Exchange)
    • Experience with networks (TCP/IP) desirable
    • Analytical and structured thinking as well as reliability and an above-average team player mentality are among your strengths.
    • Business fluent in German and English

    Start & Duration: immediately for approx. 6 months

    Do you want to learn from the best? Then send your application to jobs(at)mitcaps.de (maximum 6 MB)!

    Working Student (m/f/d) - Network Operation Center (NOC)

    Are you studying computer science, are you interested in ICT topics and do you not only want to earn money during your studies but also gain professional experience in customer service? Then you've come to the right place: in the thick of things instead of just being there! You will support us ambitiously in all first level support tasks, get to know the operations processes from A to Z in a medium-sized ICT company and take on small projects independently.

    mitcaps is one of the leading Virtual Network Operators (VNO) in Germany and specialises in worldwide site networking - and is looking for new talent.

    Are you looking for an exciting student job? Then apply now as Working Student (m/f/d) - Network Operation Center (NOC)

    Location Mainz

    This is what you can expect with us:

    • You will monitor our internal networks and applications as well as our customer networks with the help of our management and monitoring systems.
    • You will be actively involved in 1st level support and troubleshooting in our Network Operation Centre.
    • In ongoing customer projects, e.g. VPN installation, VoIP migration or similar, you will contribute your individual know-how and learn from our experienced network engineers.

    What we offer you:

    • Innovative ICT technologies and a Cisco Lab to learn in.
    • A modern, creative and flexible working environment
    • Feedback, training and coaching for your individual professional and personal development
    • Access to training tools and documentation as well as live knowledge transfer from the engineering team
    • Remuneration 12 €/h - in case of on-call duty attractive special remuneration
    • Individual opportunities for further employment after graduation
    • International environment where German and English are part of everyday office life

    Your qualifications:

    • Advanced studies in the field of computer science or communications engineering with ideally first practical experience
    • Knowledge of CISCO-based (or comparable manufacturers') networks, Linux, mySQL, Windows Server and Desktop are among your strengths.
    • Experience with networks (TCP/IP) desirable
    • Analytical and structured way of thinking as well as reliability and team player mentality
    • Business fluent German and very good English skills

    Start & duration: immediately

    Interested? We are looking forward to your application to jobs(at)mitcaps.de (maximum 6 MB).

     

    You did not find a suitable job offer? Then please send us your unsolicited application! Simply email your documents to jobs(at)mitcaps.de.

    We are looking forward to hearing from you!

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