As an expert in global telecommunications solutions, we put together custom-fit networks for our medium-sized customers: from consulting to procurement and implementation to a fully comprehensive network management service in more than 190 countries. With us, you get the best of the best, both from a technical and an economic point of view. With a single point of contact, you can expect smooth cooperation at all times - simple and straightforward.
With our individual solutions, we guarantee you speed and security as well as cost and time savings, so that you can concentrate fully on your core business.
Our goal: satisfied customers - what can we do for you?
Global VPN solutions
Above all, companies need secure WAN networks for their locations. A virtual private network creates the technical basis when it comes to establishing a secure connection between the branch offices. However, the choice of the right carrier and the right technology is always highly dependent on the area of application and the requirements...
Scalable and flexible Cloud solutions
SMEs are in the middle of the digital transformation. A lack of resources, a shortage of skilled workers, fast-moving technologies and reduced budgets are issues that SMEs are confronted with. In addition to a custom-fit IT infrastructure, a flexible cloud solution is essential to holistically meet customer requirements...
More than just Consulting
Independent of the implementation and subsequent operation of your telecommunications infrastructure, mitcaps also supports you with pure consulting services. Starting with the conception and preparation of your tender up to the selection of providers, they range from the examination and conceptual improvement of your existing telecommunication infrastructure (technical consulting)...
Safe is safe: IT Security
Modern telecommunications place very high demands on the functionality, flexibility and speed of a network and, above all, on its reliable protection against access and manipulation by third parties: At any time - 24 hours a day, seven days a week, 365 days a year - and at any location!
Reliable IT Management
mitcaps offers you a wide range of added value comprehensive IT services that make the operation of your telecommunications network much easier. Behind every service are top-class experts from our team. They carry out your order with the highest quality and a very high degree of reliability. But that's not all...
IT Full-Service provider
Leave your IT tasks concerning network technology to a specialist and relieve your internal resources. We are more than just a service provider. In addition to our individual solutions, we also offer hardware provision (routers, etc.), installation service, all tests up to "Ready for Service", billing and even service provision. An all-round carefree package. So you can concentrate on your core business.
mitcaps is one of the leading VNO's (Virtual Network Operator) in Germany and a virtual operator of telecommunication networks. Our main task is to connect the infrastructure and technology of local and global providers into a hybrid wide area network (WAN) for our customers.
Inventory | requirement analysis
Together with you, we assess and analyze your existing infrastructure, your very specific performance requirements and the tools we need to meet those requirements.
Design | Solution | Benchmarking
In the second step, we work with you to develop a customized telecommunications solution that meets all your needs and requirements. We coordinate the tendering process on the market and select the strategically optimal providers together with you.
Implementation / Project Management
In this step we already start with the implementation of your individual and custom-fit solution. Our project management team is in constant contact with all key suppliers, such as network operators, service providers, hardware and software companies, monitors the integration and the schedule and keeps you up-to-date.
Monitoring / Management of the SLAs
Following implementation, you will have an SLA-based and controlled VPN at your disposal. We proactively monitor the network for you, ensure compliance with the SLAs and record availability and performance in our live systems. You automatically receive security updates for your hardware and we inventory and document all changes during the runtime.
Operation / Further development / Support
At regular intervals, we review the status quo of your solution with you and, if necessary, optimize it in terms of technology and costs. We are there for you by telephone and, if necessary, in person for any questions about the application or in the event of a malfunction.
Contract / Full Service Management
Throughout our cooperation, we are your central contractual partner for all contracts, lines, invoices, trouble tickets and services. We ensure that the service runs smoothly and securely. All worldwide contracts are managed in our own data centre in Mainz. Our end-to-end network management is easy on your internal resources and your budget.