From medium-sized businesses to global market leaders - our success is based on lean IT-supported processes and makes our customers' day-to-day work easier. Digitalization and new technologies are making the CIO's job increasingly complex, and this development will continue to grow. This is not only a major challenge to the existing IT infrastructure, but your IT staff in particular is faced with growing complex internationalization and many companies are lack off the appropriate specialists. It is therefore important to bundle resources and work with the right quality partners.
First and foremost, you want your deployed IT solutions to function simply and, above all, without complications. Failures and malfunctions not only burden your employees, productivity and profitability also suffer. mitcaps as a full-Service provider supports your IT department like an "extended workbench" in the smooth operation of your national and especially international WAN infrastructures. We bring in our many years of experience and mature processes and you decide in which areas you want us to support you. Leave your IT tasks concerning network technology to a specialist and relieve your internal resources and especially your budget.
We are more than a service provider. We take our task to the satisfied completion of the network connections. In addition to our individual solutions for your specific requirements, we also include the necessary hardware and service from provisioning (routers, etc.), installation service, configuration, centralized operations (SPOC) and all tests to centralized billing. An all-round carefree package.
Experience, speed and transparency reduce your IT costs - "Quality First - be Premium"
Never-ending queues, call robots, incorrect invoices and technicians who take a long time to get back to you? All this robs time, money and nerves. With mitcaps, you hand over part of your IT workload to us and save costs in the process - that's not a contradiction! The benefits of mitcaps IT-Full-Service outweigh the disadvantages, because you can book services modularly, find lean and fast implementation processes, participate in our long-time experience and at the same time you can accompany and monitor the operative network operation completely transparent. At mitcaps, working together in a simple and uncomplicated way leads to satisfied customers.
This means: We do not only advise you theoretically with qualitative service offers - we also implement them practically for you and are responsible for them end-to-end.
With our "Does not work - does not exist" mentality and our high-quality standards we serve our common interest. Only when all network component’s function is optimally at all times, we do achieve the highest level of customer satisfaction. We solve technical problems proactively and inform you quickly and straightforwardly - this saves us and above all our customers and IT colleagues a lot of time and effort. Put together an optimal and individual service plan now that supports and relieves your IT department. We look forward to hearing from you.